Where is your office located?
Our office is located at 850 7th ave between w 54th and w 55th and closest to the 57th/7th NQR, 7th Ave BDE, 57th F, 59th/Columbus circle AC, and 50th 1.
What days are you available?
Each therapist has their own availability and we are open 7 days a week between 9am and 9pm. Please contact us for current availability. On a case-by-case basis, we may provide phone, video or in home sessions.
How do I schedule an appointment?
Please email or call to set up a complimentary phone consult to assess our compatibility. Prior to your consult please indicate if there is a therapist you specifically want to work with. While on your consult, you can schedule your first session. Please contact us as at firstname.lastname@example.org or 646-389-6561.
How long are sessions?
Sessions for individuals are 45 minutes and sessions for 2+ people are 60 minutes. Sessions can be 75 or 90 minute on a case-by-case basis.
What is your fee and payment policy?
We accept cash, check and credit, paid at beginning of each session. Individual fees are determined at the initial phone consult.
What is your cancellation policy?
Our cancellation policy requires 48 hour notice of cancellation. Cancellation with less than 48 hours notice requires payment in full. If you are unable to attend your session, we are sometimes available via phone or video. These methods can also be used as a plan for individuals with potential obstacles to attendance such as frequent travel or chronic health issues.
What if I'm late?
Since we are by appointment only we book our times based on our appointments. Your session time is your time and if you are late we will meet for the remaining time left in your appointment slot.
Do you accept insurance?
Not at this time. However, we are considered out-of-network providers. Many insurance plans have out-of-network benefits that reimburse a specific percentage of the cost of session, after meeting a deductible. We recommend you contact your insurance company to learn more about your out-of-network benefits. Please ask the following questions:
- Do I have mental health insurance benefits?
- What coverage do I have for out-of-network mental health care?
- What is my deductible and has it been met?
- How many sessions per year does my health insurance cover?
- What is the coverage amount per therapy session?
- How do I obtain reimbursement for therapy with an out-of-network provider?
- Is approval required from my primary care physician?
Your therapist can also help explain how out-of-network benefits work, your out-of-network benefits, and how to submit out-of-network claims for reimbursement. We are also more than happy to submit these claims for you! Our goal is to make this process as easy as possible - we can discuss this more at your initial consult or first appointment.
What if I can't afford your rate?
A sliding scale is available on a limited and case-by-case basis. If we are unable to come to an agreement about rate we will provide referrals for recommended therapists that we think may be a good fit for you.
Are you currently accepting clients and referrals?
Can I refer to you?
Please do! Our practice thrives on referrals from our clients! We're happy to know that you feel satisfied with your work with us to the extent that you want to refer to us! Please feel free to share our website, email or phone number with anyone who you think would be a good fit or benefit from working us.
This is my first time in therapy. How do I know if therapy, or you as a therapist, is the right fit for me?
Part of therapy is building a relationship and it’s important that you feel comfortable and safe discussing the issues you most struggle with. Ensuring you and your therapist are a good fit takes intuition and dedicating time to build a relationship where you can make authentic progress.
What can I expect in treatment?
In the first session you and your therapist will discuss why you decided to go into treatment and begin discussing relevant current and historical information. Once in treatment, you will make connections to better understand your behavior and patterns, make change and learn the tools to address new issues as they arise.
How long do you suggest your patients are in therapy?
Every person is different and every issue requires different amount of time and type of treatment. Progress and growth takes time and effort, and it's hard to quantify that without having first spent time with you in session better understanding you and your goals. Some people are in treatment for 3 months, 6 months, 1 year, 5 years, 10 years, 20 years or longer! Our goal is to help you learn how to manage and live your life in a way that feels fulfilling and sustainable, and for you to have agency over your own therapy.
Is psychotherapy confidential?
Information discussed in session is confidential and we will take every step to protect your information. It is unethical for us to disclose content about our work together, with a few exceptions listed below where we am required to break confidentiality:
1) There is a clear and imminent danger to yourself or another person
2) You disclose evidential information of abuse or neglect of a child, yourself or older adult
3) You authorize me to disclose information by signing a HIPAA form (e.g., to another treatment provider or family member)
4) A court order
5) In a natural disaster